The Pay Per Click Dance
When merchants and affiliates both want to engage in PPC
marketing, who comes out the winner?
By Linda Woods
A few years ago, if your site wasn’t listed in Yahoo you
might as well have given up. Yahoo was practically the only
game in town, being the search engine of choice 75 percent of
the time. There were all sorts of secret ways to get a better
listing, and you had to know these and implement them or your
site was invisible. Then, along came a little company called
GoTo.com with its cheeky idea to let sites bid on better
positioning in search results. A revolution was started.
GoTo.com morphed into the king of pay-per-click search
engine marketing, Overture.com., which was just purchased by
Yahoo. When you couple that with the near psychic accuracy of
search results returned by Google through its Google Ad Words,
you had better know how to tame these behemoths or once again
you’ll be invisible. Once you’ve mastered the strategies, your
top-placed search results will send anxious buyers streaming
to your site. Within 48 hours, your return on investment on
specific keywords can be analyzed, judged and tweaked to
improve your bottom line.
This is where affiliate marketing gets interesting. For as
long as people have been commissioned to sell other people’s
products, cleverness and innovation have produced the top
sellers. I remember years ago a charismatic salesman came to
my family’s house with an array of shiny new pots and pans. He
proceeded to make a delicious meal, accompanied by
never-ending sales patter. Before he left that night my dad
had parted with a significant portion of his hard-earned cash
for these magical pots. A very clever marketing tactic indeed.
Affiliates have grasped this concept from the get go. These
days, good money can be made by going beyond banners and
cleverly investing in and managing a pay-per-click search
strategy. But, what if both the merchant and the affiliates
are both doing PPC marketing? That’s the big question every
company that operates an affiliate program ought to be asking
itself these days. In fact, good affiliates do use PPC and in
many cases they’re doing it better than the merchants.
So, how does that affect your business model and what kinds
of policies should you have around this issue? Well, it
depends on what your marketing strengths and weaknesses are
and it depends on how well you have analyzed your own
marketing dollars’ ROI. To simplify it, there are basically
three different ways to approach this issue: 1) Let your
affiliates do anything they want with PPC search engines, 2)
Prohibit affiliates from doing any PPC marketing, or 3)
Compromise, and develop a strategy that allows you and your
affiliates to divvy up the PPC traffic.
Let’s look at the pros and cons of each model.
1. Anything Goes
If you let your affiliates do anything they way, you’ll get
the same results as if you have NO policy. Good affiliates
will research low-cost, high-traffic keywords relating to your
site and products and will actively manage these bids to
leverage what they pay for the words against what you pay them
for the sale or lead. The “pro” is that the affiliates are
bearing the cost of this marketing strategy. The “con” is that
you are possibly paying more for that sale than you have to.
2. Nothing Goes
The second option is to prohibit affiliates from doing PPC
marketing. Why? Because the knee jerk reaction to No. 1 is,
“Well now, wait a second, I could be getting all that traffic
instead of them and paying less for it.” So you decide to pour
your marketing dollars into PPC traffic on not only your brand
name but on all your products and every keyword imaginable to
“corner the market.”
But the “con” of this approach is that your spending will
go up dramatically, your management resources will go up
dramatically to stay on top of thousands of words daily
(sometimes hourly) and, worst of all, good affiliates who are
good at this kind of marketing will drop out of your program.
3. Compromise
Finally, there’s the idea of compromising on a strategy
that allows both sides to engage in PPC marketing. Helping
affiliates make money will help you make money in the long
run. How do you develop a good plan? You simply have to
evaluate what you can manage and pay for effectively and what
affiliates could do better and more profitably.
For example, let’s say you have tested and done well in
Overture with 300 top keywords and trademark names relating to
your business. You’ve analyzed the stats and you’ve proved
that staying in the top position for most of those returns a
healthy margin between bid price and sales/lead volume. But,
you’re maxed out in terms of marketing budget or marketing
staff to double or triple your buys.
This is where your affiliates come in handy. Provide them
with proven keywords and let them “have at it” on Google
Adwords or any of the other PPC engines, like Findwhat or
Kanoodle. Also, in order to keep competition between you and
your affiliates to a minimum, ask that they not outbid you on
Overture and police this aggressively. Take space No. 1 and
No. 2 and let your affiliates take bids that place them at
Nos. 3, 4, 5, and so on, and you have effectively shut out
your competition on valued keywords and phrases.
The main thing is to evaluate and then articulate a well
thought-out policy for you and your affiliates. Decide on the
best use of your resources and budget, and then help your
affiliates use this powerful sales channel to their best
advantage. It will benefit you both. |